UNIX Cluster Acceptable Use - from the ACPUB manual

Chapter 21: Guidelines and Procedures

Acceptable Use (8/95)

Several Unix workstation clusters have been installed on campus for educational activities. All Duke students, faculty, and staff are entitled to access these clusters. This document was prepared to acquaint you with policies regarding the usage of these clusters. Please read it carefully, as you are responsible for proper usage of the computing resources. The Duke University Honor Code exists in addition to the rules listed here. Class -specific policies of individual instructors may also apply to your account.

Failure to adhere to these rules may result in temporary or permanent termination of your account, and possible disciplinary actions by the University. When in doubt the best course of action is to be considerate of the other users of the systems.

If you are a victim of harassment or improper system use by other users please record the identity number of the machine on which the incident occurred (e.g., yours if offensive pictures were sent to your screen) and the date and time of the incident. You should then report the incident to your Dean's office.

Purpose of the Public Unix Clusters

The acpub clusters as well as other public-access computing facilities are meant to be used for education and research. Services such as electronic mail, news, access to nationwide electronic forums, and games can be used to further increase your computer literacy and help you with your university -related work. Such usage of the computers, however, is of lower priority than use for classes and research.

User Behavior

Inconsiderate Behavior

By far, most infringements to proper use of the computers come from seemingly small actions. Playing computer games and refusing to relinquish a machine to a user who needs to do class work, locking the screen of a machine for more than five minutes to preserve access to it, using more than one machine console at peak times when others are waiting for access, and remotely hogging the CPUs of other users' machines are examples of violations of the policy. Whereas no single incident of this nature will result in punishment, if reports by those offended point to repeat offenders, machine access to the offenders will be restricted or permanently revoked.

Users of the acpub workstation system sending offensive e-mail or pictures to other users, as well as displaying such pictures during their own workstation sessions, will not be tolerated. No action which causes others to feel offended, threatened, or harassed will be tolerated. ANY ABUSIVE USE OF THE WORKSTATIONS INCLUDING SEXUAL HARASSMENT OF OTHERS WILL RESULT IN DISCIPLINARY ACTION. The Office of Information Technology (OIT) can and will identify the offending parties, and refer such cases to the Judicial Board. Should good judgment and professionalism not prevail, disciplinary action will ensure that all users' rights are respected.

Students who are victims of this type of behavior should follow the standard procedure outlined above, i.e., record the time of the incident and the name of their workstation (or the name of the workstation on which this happened) and report the problem to their academic Dean.

Electronic Mail Reading others' e-mail is an invasion of privacy and will not be allowed. It is equivalent to going to someone's mailbox on the street and opening their letters.

News

The use of news to harass users will not be tolerated.

Chain Letters

Chain letters are extremely wasteful of scarce resources and are prohibited. Moreover, any chain letter that solicits the reader to send money is a Ponzi scheme and is illegal. Do not send chain letters to anyone at this or any other site.

Inconsiderate Posting

It is important to remember that mailing lists and newsgroups are created for specific purposes. Be careful not to post off-topic messages to such public forums, and especially be sure not to post messages to newsgroups or mailing lists of classes in which you are not enrolled.

Priority Use of Computers and Game Playing

The primary uses of the acpub system are instruction and research. OIT recognizes that not all machines will be in use for their primary purpose at all times, and that there exists student interest in using the machines for non -instructional purposes. Such usage is permitted so long as it does not interfere in any way with the primary function of the system. OIT would like our users to feel comfortable with the system, and insofar as game playing, etc. furthers that goal, it is allowed.

Use Policy

There is no problem with users playing any game within reason on the acpub machines, provided that there are not other users waiting for access to workstations for academic purposes. Because of the limited number of seats, please be considerate of others when playing games. If a user is waiting to use a workstation while you are playing a game, the user that wishes to do work has first priority. If you continue to play a game after you have been asked to quit, action can be taken.

Game Servers

Game servers will NOT be tolerated because they can create too much network traffic, obstructing the educational use of the machines. Publishing game-servers to the Internet as a whole is a security hazard and can use up our limited resources. The potential for massive network traffic through the system, as well as for heavy load on a particular workstation, threatens the primary functioning of the system. Willful obstruction of the use of the network will not be allowed.

Commercial Use

Use of the acpub system for commercial purposes is not condoned and such use is not permitted without the express prior written permission of the Office of Information Technology.

Excessive Noise

Excessive noise is defined as anything that interferes with the educational use of the cluster, such as loud radios or loud talking. If users are disturbed by noise, it must stop. You will be asked to quiet down or leave so as not to bother other users. Noise is not a problem as long as it does not interfere with users' work. There will always be some noise; however, excessive, bothersome noise must be kept to a minimum.

Disk Space

Since we have limited allotted resources with regards to disk space, users should use their space wisely. We can slightly increase disk space for legitimate reasons. Legitimate reasons include, but are not limited to, class work and research, but specifically do not include storing games or graphic image files. For programs that produce large temporary data sets, we suggest using the /tmp directories since this is their purpose.

acpub System Server Shutdown Procedure

Recognizing that the acpub public Unix clusters have become an important academic resource at the University, and recognizing that service interruptions are therefore a sensitive issue, the Office of Information Technology (OIT) has implemented the following policies to ensure that necessary system downtimes proceed cleanly and with the least possible user inconvenience:

  1. Routine maintenance on the acpub system is done between the hours of midnight and 5:00am on Saturdays. Users should try to schedule their work outside of these hours, as the machines may be inaccessible during this time.
  2. In the event that routine maintenance is necessary, and will result in downtime for any of the servers (file servers or compute servers), a message will be prominently displayed in the MOTD at least 48 hours in advance to warn users of the impending service interruption. In general, this message should replace the standard MOTD, and be as short as possible, but should include the hours of unavailability, and the address users should write to if they have overriding reasons for needing the machines up during the scheduled downtime (help@acpub.duke.edu).
  3. When any of the systems is shut down for any reason (routine maintenance or "emergency" maintenance), the administrator will provide at least twenty (20) minutes of warning before actually downing the machine, to allow users ample time to close their sessions gracefully. During the last five minutes of the shutdown sequence, users will be notified four timesat the five minute mark, the two minute mark, the one minute mark, and the 30-second mark.
  4. Should it become necessary due to security breach, system failure, or other reasons to reboot a server outside the scheduled maintenance period, the MOTD will be replaced with a warning message as far in advance of the downtime as possible explaining the problem, and promi nently displaying the date and time of the impending shutdown. Except in the direst of emergencies (evolving network security breach, network storm, etc.), statement 3 will still apply.
  5. If a scheduled downtime will last longer than the time allotted for "routine maintenance," the system administrators will schedule it at least one week in advance, and will first clear the schedule with OIT manage ment. Once the schedule is approved, the MOTD will be updated to prominently display a message describing the downtime, and soliciting user response to the scheduling. If sufficient reason can be given by users to reschedule the downtime, it should be rescheduled.
  6. At the same time as the Message of the Day is updated to reflect any particular scheduled service interruption, the system administrators will notify OIT staff (students included) by electronic mail. Special care should be taken to ensure that the Help Desk staff are apprised of the downtime so that they can inform users who have missed the various posted messages.
last updated 12/19/97